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At Elecsec, we pride ourselves on our exceptional customer service, which is why we always build great relationships with our clients. Here’s what a few have to say

Commercial Client Testimonials

(Google Review) – 5 Stars Positive: Professionalism, Responsiveness Used these guys several times over the past 4 years (Security & Safety requirements). So impressed after the first time that I convinced my Finance Director to dispense with the usual 3 quotes for subsequent work. Very impressed with both Richard (one of the directors) and Ricky (one of the engineers) who both helped to push the boundaries of my existing alarm system to help me design an automated system to manage the alarm schedules across 4 large buildings. Friendly, knowledgeable, helpful – can’t say enough good things about these guys. What a change to have some reliable and honest contractors to trust with important work.
Commercial Customer (BS16) – Facilities Management
Leidos Europe Ltd
(Google Review) – 5 Stars Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very good service, always very professional and no job too hard for them to handle
Business Customer (BS30) – Owner / Landlord
I wouldn’t use anyone else! Over the past 13 years I have had Richard from Elecsec to carry out all types of fire and security works for my business, which I run from purpose-built premises at my home. I have recently upgraded my alarm monitoring so that I don’t need a phoneline anymore, which is great. I would never use anyone else!
Business Customer (BS14) – N/A
Keynsham, Bristol
Thank you for the professionalism your company showed throughout the installation of our intruder alarm and intercom system in our restaurant, I would be happy to recommend you in the future. Elecsec are also now my service & maintenance provider for my HMO rental properties, which gives both my tenants and myself total confidence that in an emergency it will be sorted straight away.
Business Customer (BS39) – Owner & Landlord
MLA Estates Ltd
We decided to use Elecsec when we upgraded our security systems, because they responded quickly to our initial enquiry and understood our needs, which translated into a competitive quote. The work was carried out in a timely manner without disruption to our day to day activity. Overall I have been very happy with the work they have done.
Business Customer (BS34) – General Manager
Robins & Day Peugeot, Cribbs Causeway
Thank you for your patience and attitude your engineers showed during the installation of our CCTV system would definitely recommend you in the future.
Business Customer (NG22) – Owner/Partner
Robin Hood’s Retreat
Thank you for the professionalism your company showed throughout the installation of our intruder alarm and intercom system, I would be happy to recommend you in the future.
Business Customer (BS1) – Senior Manager
Elecsec have proved to be reliable, thorough, and totally professional throughout the entire commissioning, installation and service process. I wouldn’t hesitate to recommend their team of engineers to any other clients with similar needs for their fire and security measures.
Business Customer (BS8) – Estates Manager
King Sturge, Bristol

Domestic Client Testimonials

Elecsec responded very quickly to a fault I had with my alarm system. It was fixed with 24 hours. The Elecsec staff were responsive and sensitive to my requirements and I only have praise for the way that they took care of me. Great service and a very happy customer!!
Domestic Customer (GL11) – Home Owner
(Google Review) – 5 Stars Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Elecsec comes highly recommended. Having installed our alarm soon after we moved in to our current home eight years ago, there have rarely been any issues with the alarm. Where we have had problems (mostly caused by user error!), Elecsec has been very prompt in responding, and their technical knowledge in resolving the problems has been second to none. Stock up on tea and biscuits as they have a weakness for those
Domestic Customer (BS31) – Home Owner
(Google Review) – 5 Stars Positive: Quality, Responsiveness Working with Richard (owner), Darren, Mark (installation team) was a pleasure, Great customer service and responsiveness across all areas of the purchase and throughout installation. I highly recommend Elecsec.
Domestic Customer (BS9) – Home Owner
Westbury on Trym
(Google Review) – 5 Stars Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Elecsec recently attended my house to sort out my house alarm which i had a fault with for over a year, they were very professional and sorted out the problem very quickly, I would definitely use them again, I just wish I’d called them before.
Domestic Customer (BS1) – Home Owner
Outstanding Service and Fitting.I was completely satisfied with Elecsec from start to finish. They took time to explain CCTV systems, installation and final estimate. Lead time was very good and the installation process was nothing but perfect. The Engineer worked efficiently, clean and explained what he was doing at every stage… we couldn’t have asked for more. I would strongly recommend to anyone.
Domestic Customer (BS15) – Home Owner
South Gloucestershire
A professional, caring and competent company. 100% happy with our alarm installation by Elecsec. The team were a really nice breath of fresh air compared with other tradespeople we have used recently. They showed real concern that we were totally happy with the job, they stuck to their time schedule and they were experts in their field. Will absolutely be recommending them to friends and family.
Domestic Customer (BS1) – Home Owner
City of Bristol
First class service. I wanted a new alarm system for my home, to replace one that was 18 years old and useless – endless false alarms. The security survey was carried out quickly and efficiently by someone who clearly knew his stuff. I liked him and felt I could trust him, an important consideration. His quotation was detailed, very well presented, clear and simple to follow. Costs seemed reasonable. The engineer was a pleasure to have in the house. He was friendly, very polite and it seemed to me that his workmanship was first class. We also took out Elecsec’s annual servicing and maintenance cover on the system to give us total peace of mind.
Domestic Customer (NP16) – Home Owner
Best Company after four Quotes! I called Elecsec as I wanted to get quotes from a number of companies, to have our house alarm upgraded. Elecsec explained everything on how it would work, including a full demonstration in our home, quoting the exact cost with no hidden extras. Tidy, quick job and we’re really pleased with the new system. Happy to recommend this truly professional company.
Domestic Customer (BS15) – Home Owner
South Gloucestershire
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